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Ashgate Hospice > Hospice achieves special LGBT+ accreditation from Derbyshire group

Ashgate Hospice has been recognised by a local LGBT+ support service for ensuring the organisation is inclusive for everyone, including members of the LGBT+ community. 

The accreditation is part of the hospice’s continued efforts to identify and remove barriers to accessing their crucial palliative and end of life care and support. 

This motivated Ashgate to sign up to Derbyshire LGBT’s Rainbow Accreditation initiative to make its services a welcoming and inclusive environment for everyone. 

The scheme has helped the charity evaluate itself and ensure it has the processes, systems, and culture in place to make everyone feel safe and valued. 

Derbyshire LGBT+ has now awarded Rainbow Accreditation to the hospice after it signed up to the program last year. 

Liz Allam, Equality, Diversity and Inclusion Lead at the hospice, said: “At Ashgate, we believe in welcoming everyone with open arms. But we’re aware that people from LGBT+ communities have faced discrimination and inequality in healthcare and the workplace. 

“People seeking hospice care are often already feeling vulnerable. That’s why our Rainbow Accreditation is so important.  

“Accreditation lets everyone know they’ll be treated kindly and fairly, no matter their sexual orientation or gender identity. 

“Our goal is to ease worries and provide comfort when it’s needed most. Everyone deserves to feel safe and respected, and that’s exactly what we’re here for at Ashgate.” 

Staff and volunteers come together to accept Rainbow Accreditation plaque from Derbyshire LGBT+
Staff and volunteers from Ashgate Hospice receive the Rainbow Accreditation plaque from Derbyshire LGBT+

An official plaque was given to the hospice by Derbyshire LGBT+ on 25th April. 

Some of the work Ashgate did to achieve accreditation included offering awareness sessions to all staff and volunteers. This training helps them learn important skills and knowledge so they can give high-quality care to everyone who needs it. 

The hospice is also making sure the language staff uses in the workplace and in its policies and communications is inclusive, while regularly taking part in marking and celebrating Pride month.   

In addition to this, Ashgate has started displaying rainbow logos and providing information about LGBT+ inclusion on its website to make sure its message of inclusion is clear to the wider community.  

Liz added: “Getting Rainbow Accreditation has been a chance for us to take an honest look at our hospice; we have been able to see where we’re doing well with LGBT+ inclusion and where we can make improvements. 

“We want to make sure everyone gets fair treatment and support, especially those who don’t always get the help they need.  

“Not only will it help us provide even better services, but it means that LGBT+ patients can feel comfortable and understood, knowing that we recognise and respect their needs. 

“As for LGBT+ employees and volunteers, it ensures fair and inclusive recruitment processes and treatment at work, while the wider community can feel welcome and included in our shops, coffee shops, and events. 

“We’re committed to creating a supportive and friendly environment for everyone at Ashgate Hospice.” 

The hospice joins other local organisations to receive Rainbow Accreditation including Citizens Advice Derbyshire Districts and East Midlands Ambulance Service.

“It has been a real pleasure to work with Liz and the whole team at Ashgate Hospice,” says John Yates-Harold, Project Officer at Derbyshire LGBT+. “Everyone has shown a strong commitment to ensuring that Ashgate welcomes everyone, including LGBT+ communities, and that LGBT+ members of staff and volunteers are also supported and treated with equity. We are proud to work with Ashgate and can confidently signpost members of our community to its services.” 

Find out more about Ashgate Hospice’s commitment to being inclusive for all its patients, staff, volunteers, supporters and more.