Whether you’re living with a life-limiting illness, caring for someone who is, or grieving the death of a loved one, we’re here to help.To reach our main reception at the hospice, please call 01246 568801
There are lots of ways you can support us and help make a difference.
We are here for the people of North Derbyshire and beyond.
Shopping with us or donating items for us to sell helps fund our compassionate care.
To protect our staff, volunteers, customers and donors within our shops, we have:
We will also be continuing to:
We will continually review our safety measures, making changes when necessary.
What hasn’t changed is the warm, friendly welcome you will get from our staff and volunteers. We are so pleased to welcome you back in our stores again.
We will be asking customers to pay using contactless methods where possible. But we will still be accepting cash.
We are kindly asking anyone who visits our shops to wear a face covering before entering.
All our staff and volunteers in our retail shops will be wearing face coverings. This is to help keep the wider community safe and help prevent the spread of COVID.
Hand sanitiser is available in all our shops and coffee shops.
We ask that any customers showing COVID-19 symptoms do not enter any of our stores.
Yes, the customer toilets are now open in our coffee shops.
No, we will be closing our changing rooms until it is safe to reopen them.
Yes, and we have also extended our returns policy to 60 days.
Yes, at peak times, we are working on a ‘one in, one out’ basis limiting the volume of customers instore at any given time. We will advertise the maximum number of customers for each location using signs either on or near the door.
There will be some locations where we will need to manage queues outside of the store.
We will be giving you the option of contactless delivery or collection, outside of your home. We will only enter your property if it is safe to do so and if you are not currently self-isolating due to COVID-19. Our teams will always adhere to social distancing measures and will be wearing Personal Protective Equipment (PPE).