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Ashgate Hospice > Our services > Inpatient Unit

If you have symptoms that are difficult to manage at home, you may be asked by a healthcare professional if you would consider admission onto our Inpatient Unit at Old Brampton.

During your stay, we aim to improve your quality of life. The doctors and nursing team will talk to you about your symptoms and what is important to you to be able to continue doing the things you love. We will always involve you and your loved ones in decisions about your care, respecting your wishes throughout your stay with us.

We can offer you and your loved ones emotional and psychological support too. We can help provide practical support if needed. For example, if you are concerned about money or need extra support at home, we can help.

What people say about us

Our patients and their loved ones share how the Inpatient Unit team helped them.

“I’ll never forget the special memories me and mum made during her final days at Ashgate. We’d just sit there, talking about anything and everything.”

Vanessa Pearce Daughter of Jean, who was cared for on our Inpatient Unit
Husband and wife selfie in a cave

“From the moment I walked through the doors at Ashgate I knew that Kim was in safe hands.”

Paul Clayton Husband of Kim, who was cared for on our Inpatient Unit
Ashgate Hospice patient in bed with two loved ones either side of her smiling

“Ashgate holds your hand. In fact, for me it put its arms around me and hugged me.”

Sheila Gray Sheila was cared for on our Inpatient Unit
Room on the ward with a bed and patio doors
Each bedroom is a private space with access to our beautiful gardens.
A volunteer in PPE handing a scone to a lady and man
Our catering team serve delicious homemade food and snacks.

Helpful information

If you or your loved one has been admitted to our Inpatient Unit, we have lots of helpful resources to ensure you get the support you need.

Frequently asked questions

Inpatient Unit
How long do people tend to stay on the Inpatient Unit?

Most people return home within a couple of weeks, with the community services they need in place. While you are in the hospice, you may be introduced to members of the team who may be able to help you when you go home. We can also arrange for you to get the equipment you need at home, or the adaptations you need to be made to your home.

Do you support people at the very end of their lives?

Some people want to be cared for on our Inpatient Unit when they die. These people come to the hospice when they are very close to the end of their life. We make sure they are as comfortable as possible, right up until their death.

What do I need to bring with me?

We advise that you bring items of clothing and your own toiletries, including towels, to keep your comfortable. Each room has storage space to keep your clothes and other personal belongings. You are welcome to make your room your own. We recommend that you do not bring valuable items or large amounts of money into the hospice. We do not accept responsibility for personal property that may become damaged or lost.

Can I have visitors?

Of course, you’re more than welcome to have visitors! Here at Ashgate, we understand how important it is for you to have the support and presence of your loved ones during your stay.

You’re able to have open visiting hours, meaning there are no restrictions on the number of visitors you can have, and children are more than welcome to join as well. Additionally, our overnight facilities are available for use whenever they might be needed. Please just ask a member of the team for more information.

We kindly ask that you and your visitors remain mindful of the importance of infection prevention and control measures. To ensure the safety and wellbeing of everyone in our care, we do ask you to avoid visiting if you are unwell or have any transmissible viruses such as flu, COVID, other respiratory viruses and norovirus which can be just as dangerous to our patients. We ask that you do not visit until 48 hours after you feel better.

Your comfort and safety are our top priorities, and we want to make sure that your time with us is as pleasant and worry-free as possible. If you have any questions or concerns about visitation, please don’t hesitate to reach out. We’re here to support you every step of the way.

Can children visit?

Absolutely, children are more than welcome to visit! We understand the importance of having your little ones close during your time with us.

You’re able to have open visiting hours, with no restrictions on the number of visitors, including children. Our overnight facilities are also available for use if needed.

We want children to feel comfortable and entertained during their visit, so we have a box of toys and books in the Family Room for them to enjoy. However, we do ask that they are always supervised by a responsible adult to ensure their safety.

Your comfort and wellbeing are our top priorities, and we’re here to support you and your family every step of the way. If you have any questions or concerns, please don’t hesitate to reach out.

Can pets visit?

Pets can visit their owners too, but please inform a member of staff and always keep pets on a lead. Please also keep our garden area enjoyable for all. 

What food and drink do you offer?

Our catering team cooks delicious homemade meals. They will speak with you to provide exactly what you wish to have to eat. Refreshments, snacks and light meals are available 24 hours a day. We can cater for any specialist diet, allergy or sensitivity.

Can I drink alcohol on the Inpatient Unit?

You are welcome to enjoy an alcoholic drink either with a meal or at night time. The doctors will advise you if it is safe to drink with your medications, as some do not mix well with alcohol. There is a small selection of alcohol on the ward or you are welcome to bring your own. Please make staff aware and store it securely. 

Can I smoke or vape?

We have a no smoking policy. Smoking or vaping are not permitted in the hospice or within the grounds. If you do smoke, we will offer you support to stop smoking. 

Our care
Will I have to pay towards my care?

All our services are provided free of charge. We rely on the support of our community to ensure we can continue to provide this service.

How do I leave feedback?

We work very hard to provide the highest standards of care and service to you, your families, and our supporters. However, we are aware that we may not always get it right. 

We hope you will tell us when we have got things right for you and perhaps when things did not go so well. It is very important to us that we hear from you so that we can use your feedback to continually improve our services. You can fill in this online form to leave feedback. 

How do I get referred?

A healthcare professional involved in your care can refer you to our services. 

To speak to a member of the Inpatient Unit team, please contact us using the details below.

Inpatient Unit