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Ashgate Hospice > Supporter Charter
Our promise

Our supporters will always be at the heart of what we do. Their kindness and generosity are the reasons why Ashgate Hospice is here for the people of North Derbyshire.

Each supporter will have a choice of how we communicate with them.

We see our supporters as partners in achieving our mission, to make Ashgate Hospice accessible to everyone who needs it when they need it.

All supporters will be treated equally at all times with care, consideration, integrity, and respect. There will be no coercion, pressure, or undue persuasion, and the donor’s right to say no will be respected and immediately accepted.

Our supporters will deal with a named person who is easy to contact.

Our mantra will be ‘the truth, told well and responsively’. We will report on the difference supporters make with honesty, clarity, precision, and promptness.

Openness and transparency will guide our accountability to all supporters.