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Our services

We are here for you. Find out more about our services and the different ways we can support you.

We’re here for you

Whether you’re living with a life-limiting illness, caring for someone who is, or grieving the death of a loved one, we’re here to help.

To reach our main reception at the hospice, please call 01246 568801
How you can help

There are lots of ways you can support us and help make a difference.

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About us

We are here for the people of North Derbyshire and for those who are important to them.

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Our shops and coffee shops

Shopping with us or donating items for us to sell helps fund our compassionate care.

Find your local Ashgate Hospice shop:
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Ashgate Hospice > Referrals
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Make a referral Referral process
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If you feel your patient may benefit from our services, you will need to make a referral to us.

The information below is for healthcare professionals. If you are a patient or loved one and would like to access our services, please speak to a healthcare professional involved in your care, for example, your GP or district nurse.

Important information for referrers: Please ensure that you choose the right service for the referral you wish to make.

Please note that referrals for complementary therapy and counselling services are paused for the foreseeable future.

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Refer to one of our clinical services
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Refer to our Lymphoedema Service
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Refer to our Supportive Care Service
Our referral process

How do referrals to Ashgate Hospice work?

1

Download the referral form for the service you wish to make a referral to. Complete the form and send it to us by email or post. Any incomplete forms may result in a delay. Carefully read the referral criteria to ensure the service is appropriate for the patient. Please ensure that the patient has consented to the referral and the sharing of their clinical records with Ashgate Hospice. 

2

Once we have received your referral, we may contact you, as the referrer, to get more information if required. Please ensure your contact details are up to date to avoid any delays.

3

If your referral meets our criteria, we will then contact the patient or their next of kin to carry out an assessment. This will help to identify the patient’s needs and if they have any concerns that we can help with. We may also be able to signpost or refer to other services if needed.

This step will not be taken for referrals to our Inpatient Unit.

Inpatient Unit Nurses

Find out more about our services

Learn more about the different ways we can support patients with a life-limiting illness and their loved ones.

Support for patients
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What is the Virtual Ward?

The purpose of a Virtual Ward is to provide safe care in the patient’s own home (including care homes) for palliative patients.

The aim is to avoid admission into acute hospitals where appropriate or support faster discharges back home. This will be facilitated using face-to-face visits and the use of digital technology.

Find out more